Please select your scanner device for the scanning window to function.įirst, try changing your scanner source in Kurzweil via the Scan Menu > Scanner Source > Select scanner option. You are looking for a “Show” button that may need to be expanded with and arrow > under shared devices. You first scan with Kurzweil you have to select a device from the left pane. When your reboot is complete, make sure your scanner is in the "ON" or "Ready" state, open Kurzweil and attempt to scan.
As your scanner may be locked up, please power off your scanner and power it back on, then reboot your computer.ģ. Kurzweil may also not stop scanning or only scan the first page.īefore attempting troubleshooting, it is best practice to make sure you have the latest update/patch for Kurzweil 3000. Your scanner may fail to initialize or Kurzweil may crash during the scan process. The scanner is not working properly with Kurzweil. If you are scanning multiple pages, it's best to use the multi-page option before starting your scan. pdf or another supported image type using your scanner's bundled software or your OS scanning software, and then open the scanned files directly inside Kurzweil. Note: If you find that your scanner is not compatible with Kurzweil, you can always scan in images as.
*First read this article for general scanner support information: General Information: Scanner setting changes that fix most scanner issues (Win/Mac)Īpplies to all versions of Kurzweil 3000 (Win/Mac) General Information: Scanner setting changes that fix most scanner issues (Win/Mac) 4.3.
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